Refund Policy

Unfortunately, we do not accept returns for change of mind, or reasons outside our control. We also do not accept cancellations.

All of our candles are hand made, therefore there may be some slight imperfections. This does not affect the performance of the candle whatsoever.

If you are not satisfied with your purchase, please email us info@hausofcandles.com.au and we will try our best to resolve the issue.